Two products, one picture.
RyzeDesk turns scattered product knowledge into verified answers for your team and customers. Atlas turns your codebase into evidence-based intelligence. One platform for software teams.
RyzeDesk
Product memory
Better answers
with sources attached
Knowledge gaps
found before customers do
Product context
for every conversation
Atlas
harborline / payments-api
Two products
One platform, built for how software teams actually work.
RyzeDesk keeps your product knowledge true and your answers grounded. Atlas shows you what your codebase is really made of. Start with one — they share one login and one picture of your product.
RyzeDesk
Product intelligence for software teams
~60%
less manual work per article update
20+ hrs
saved monthly on docs upkeep
5 min
for updates that took an hour
- Connect the sources you already trust — code, docs, support, Slack.
- A living product memory that finds gaps before customers do.
- Verified answers and a help center that never goes stale.
Based on industry benchmarks
Atlas
Repository intelligence, evidence-based
121
evidence-based checks per repository
Minutes
from clone to scored maturity assessment
0
dashboards to configure — risks surface themselves
- Maturity scoring backed by 121 deterministic evidence rules.
- Risks, SPOFs and tech debt surfaced before they bite.
- Cross-repo correlation maps how your systems really connect.
Your product, teaching itself.
Watch knowledge happen: changes land in a repository, RyzeDesk ingests them, the product memory updates itself, and the Help Center publishes the answers.
- commit a3f9c21 · api: key rotation endpoint
- docs: update the migration guide
- commit 7be01d4 · fix: permissions edge case
- support · “does the old flow still work?”
- commit 12c4e88 · chore: release v3.4.1
- notion · workspace permissions page edited
- commit fe02b90 · feat: usage export
- ticket #2041 · API migration trouble
- commit 9d17aa2 · api: dual-key rotation
- docs: rotate an API key (runbook)
- commit a3f9c21 · api: key rotation endpoint
- docs: update the migration guide
- commit 7be01d4 · fix: permissions edge case
- support · “does the old flow still work?”
- commit 12c4e88 · chore: release v3.4.1
- notion · workspace permissions page edited
- commit fe02b90 · feat: usage export
- ticket #2041 · API migration trouble
- commit 9d17aa2 · api: dual-key rotation
- docs: rotate an API key (runbook)
Scattered sources
RyzeDesk ingests
RyzeDesk · product memory
live- Dual-key rotation mapped to the API surfacegh · 9d17aa2
- Migration guide reflects the v3 flowgh · docs
- Ticket #2041 linked to the known migration issuesupport
- Permissions page marked currentnotion
- v3.4.1 recorded in the changeloggh · 12c4e88
- Usage export feature indexedgh · fe02b90
- Key-rotation endpoint tied to the runbookgh · a3f9c21
- Permissions edge case documentedgh · 7be01d4
- Dual-key rotation mapped to the API surfacegh · 9d17aa2
- Migration guide reflects the v3 flowgh · docs
- Ticket #2041 linked to the known migration issuesupport
- Permissions page marked currentnotion
- v3.4.1 recorded in the changeloggh · 12c4e88
- Usage export feature indexedgh · fe02b90
- Key-rotation endpoint tied to the runbookgh · a3f9c21
- Permissions edge case documentedgh · 7be01d4
A unified understanding of the product.
One product memory
Publishes
API › Authentication
Rotate an API key without downtime
updatedRun two keys side by side during the switch so requests never miss a beat.
- Issue a second key
- Deploy it to your services
- Revoke the old key
source: commit 9d17aa2
Always in sync with the memory.
Answers for your customers
Your product changed. Did your knowledge change with it?
Shipping never stops, and knowledge scattered across tools never quite catches up. This is how the gap opens.
- 01
Feature ships
A new endpoint, a moved setting, a renamed plan.
- 02
Docs fall behind
The page someone should update goes stale.
- 03
A customer asks
“Does the old flow still work?”
- 04
Your team searches
Slack, tickets, docs, code. Five tabs deep.
- 05
Context is missing
Everyone has a piece. Nobody has the picture.
That’s the knowledge gap.
The distance between what your product does and what your team, docs, and customers know about it.
The RyzeDesk loop
From scattered knowledge to clear answers.
RyzeDesk connects what already exists, learns from it, and puts it to work.
Ingest
Bring your product knowledge together.
Connect the sources your team already trusts. No new knowledge base to maintain. RyzeDesk reads continuously, not copy-pasted once.
Understand
See what your product knows, and what’s missing.
14 gaps found · demo
Resolve
Turn product context into better answers.
Every answer carries its sources and its confidence, so support and customers can trust what they read.
Put your knowledge to workCustomer question
“How do I rotate an API key without downtime?”
RyzeDesk answer
Use dual-key rotation: issue a second key, deploy it, then revoke the old one. Your API docs cover the endpoint, your runbook defines the cutover order.
Gap-aware AI
AI shouldn’t just answer. It should know when it doesn’t know.
Most AI optimizes for producing an answer. RyzeDesk understands the underlying product context, and can tell when knowledge is incomplete, outdated, conflicting, or missing.
demo · customer question
“How do we migrate our API keys?”
gap detected
Support conversation may be outdated
The May thread references the old key format. A two-minute doc update closes this gap for everyone.
Instead of a confident guess, RyzeDesk shows its sources and its doubts, then tells your team exactly which document to fix.
One product. One memory.
Your docs know one thing. Your code knows another. Support knows something else. RyzeDesk connects the pieces.
RyzeDesk · product memory
liveWhat shipped
features & changes
How it works
APIs & workflows
Why it’s built this way
decisions & docs
Where it hurts
issues & gaps
A unified understanding of the product.
Stop making customers repeat themselves.
Give your support team the whole picture before the conversation begins.
RyzeDesk assembles the customer’s setup, history, and the product changes that affect them, then hands it to the agent with the answer.
Support inbox · ticket #2041
context attachedCustomer
“I’m having trouble with the API migration.”
With RyzeDesk context
Acme is on API v3, mid-migration, and hit the known issue KR-12. The workaround is documented in doc #M-7. Reply with the fix, not an apology.
Customer context · demo
- API
- v3
- Workspace
- Acme
- Previous conversation
- #1842
- Recent product changes
- 2
- Relevant docs
- 4
- Known issue
- Yes
Know what your product knows.
RyzeDesk builds a continuously evolving understanding of your product from every source it reads: features, APIs, workflows, customers, changes, and the decisions in between.
Every source RyzeDesk reads strengthens the graph. Every contradiction between sources is a signal.
Built for teams who answer questions about their product
Support teams
Answer with the product in the room
Engineering
Keep docs honest against the code
Product
See what the product knows, live
Pricing
Simple by design.
Start with the product surface you need today. Early teams shape the plan, so talk to us about yours.
Your product already knows the answer.
RyzeDesk connects the pieces.
Connect your sources, find your gaps, and give your team better answers.