Your product, understood.
Docs, code, support, and product knowledge, connected into one living context. Better answers for your team and your customers.
RyzeDesk
Product memory
Better answers
with sources attached
Knowledge gaps
found before customers do
Product context
for every conversation
Your product changed. Did your knowledge change with it?
Shipping never stops, and knowledge scattered across tools never quite catches up. This is how the gap opens.
- 01
Feature ships
A new endpoint, a moved setting, a renamed plan.
- 02
Docs fall behind
The page someone should update goes stale.
- 03
A customer asks
“Does the old flow still work?”
- 04
Your team searches
Slack, tickets, docs, code. Five tabs deep.
- 05
Context is missing
Everyone has a piece. Nobody has the picture.
That’s the knowledge gap.
The distance between what your product does and what your team, docs, and customers know about it.
The RyzeDesk loop
From scattered knowledge to clear answers.
RyzeDesk connects what already exists, learns from it, and puts it to work.
Ingest
Bring your product knowledge together.
Connect the sources your team already trusts. No new knowledge base to maintain. RyzeDesk reads continuously, not copy-pasted once.
Understand
See what your product knows, and what’s missing.
14 gaps found · demo
Resolve
Turn product context into better answers.
Every answer carries its sources and its confidence, so support and customers can trust what they read.
Put your knowledge to workCustomer question
“How do I rotate an API key without downtime?”
RyzeDesk answer
Use dual-key rotation: issue a second key, deploy it, then revoke the old one. Your API docs cover the endpoint, your runbook defines the cutover order.
Gap-aware AI
AI shouldn’t just answer. It should know when it doesn’t know.
Most AI optimizes for producing an answer. RyzeDesk understands the underlying product context, and can tell when knowledge is incomplete, outdated, conflicting, or missing.
demo · customer question
“How do we migrate our API keys?”
gap detected
Support conversation may be outdated
The May thread references the old key format. A two-minute doc update closes this gap for everyone.
Instead of a confident guess, RyzeDesk shows its sources and its doubts, then tells your team exactly which document to fix.
One product. One memory.
Your docs know one thing. Your code knows another. Support knows something else. RyzeDesk connects the pieces.
RyzeDesk · product memory
liveWhat shipped
features & changes
How it works
APIs & workflows
Why it’s built this way
decisions & docs
Where it hurts
issues & gaps
A unified understanding of the product.
Stop making customers repeat themselves.
Give your support team the whole picture before the conversation begins.
RyzeDesk assembles the customer’s setup, history, and the product changes that affect them, then hands it to the agent with the answer.
Support inbox · ticket #2041
context attachedCustomer
“I’m having trouble with the API migration.”
With RyzeDesk context
Acme is on API v3, mid-migration, and hit the known issue KR-12. The workaround is documented in doc #M-7. Reply with the fix, not an apology.
Customer context · demo
- API
- v3
- Workspace
- Acme
- Previous conversation
- #1842
- Recent product changes
- 2
- Relevant docs
- 4
- Known issue
- Yes
Know what your product knows.
RyzeDesk builds a continuously evolving understanding of your product from every source it reads: features, APIs, workflows, customers, changes, and the decisions in between.
Every source RyzeDesk reads strengthens the graph. Every contradiction between sources is a signal.
From scattered context to one product memory.
Before
- Scattered context across tools
- The same questions, answered again
- Unknown unknowns
With RyzeDesk
- One connected product memory
- Clear answers with sources attached
- Gaps visible, and closable
Built for teams who answer questions about their product
Support teams
Answer with the product in the room
Engineering
Keep docs honest against the code
Product
See what the product knows, live
Pricing
Simple by design.
Start with the product surface you need today. Early teams shape the plan, so talk to us about yours.
Your product already knows the answer.
RyzeDesk connects the pieces.
Connect your sources, find your gaps, and give your team better answers.