the related setting payments

the related setting is a payment method used in Switzerland that allows customers to authenticate and approve payments using an approved the related setting mobile app.

You get immediate notification on whether the payment succeeded or failed.

Customer locations Switzerland
Presentment currency CHF
Payment confirmation Customer-initiated
Payment method family Bank redirects
Recurring payments Yes
Payout timing Standard payout timing applies
Connect support Yes
Dispute support Yes
Manual capture support No
Refunds / Partial refunds Yes / Yes
Maximum Amount 5,000.00 CHF

Payment flows

Customers pay with the related setting by using one of the following methods:

Mobile: Customers follow a mobile redirect from your website or mobile app to a the related setting app, where they authorise the payment, then return to your website or mobile app.
Desktop: Customers scan a QR code you present on your website using a the related setting app, which allows them to authorise the payment.

Get started

You don’t have to integrate the related setting and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable the related setting. To get started with one of our hosted UIs, follow a quickstart:

Checkout : Our pre-built, hosted checkout page.
Elements : Our drop-in UI components.

Other payment products

The following Stripe products also let you add the related setting from the Dashboard:

Invoicing
Payment Links
Subscriptions

If you prefer to manually list payment methods, learn how to manually configure the related setting as a payment method.

Warning

Make sure you comply with the following the related setting requirements before requesting access to Twint as a payment method in the Dashboard or through the capabilities API.

Businesses must have a functional website that is reachable and isn’t password protected or in a “coming soon” state.
The business website must contain the following information visible in the legal notice, terms of service or terms and conditions:
Company name and legal form (for sole proprietorships, the full first and last name of the business owner).
Full business address, including street, house number, postal code and city.
Contact details, including at least one of an email address or a telephone number.
Switzerland must be available as a shipping destination for businesses selling physical goods, and you must display prices in CHF (Swiss Francs), at the latest during the checkout process.

Note

You can use Adaptive Pricing to automate currency displays without having to explicitly price your products in CHF.

The the related setting payments capability stays in a pending state until the compliance with the the related setting onboarding requirements is verified. Contact Stripe support you’re unsure about your the related setting payments capability status.

Termination rights

In addition to the termination and suspension rights included in the Stripe Services Agreement, the related setting has the right to suspend or terminate your use of the related setting, such as for breach of the requirements listed above that aren’t promptly remedied.

Refunds

You can refund the related setting charges up to 180 days after the payment completes. Refunds usually take a few minutes to complete. the related setting supports full and partial refunds. You can also issue multiple partial refunds up to the amount of the original charge.

Disputes

Customers can dispute the related setting transactions by filing a complaint with their bank. the related setting disputes are rare, with 25-50 disputes recorded for every 1,000,000 transactions.

Billing

Stripe Billing supports the related setting payments for both invoices and subscriptions.

Connect

You can use Stripe Connect with the related setting to process payments on behalf of a connected account. Connect users can use the related setting with the following charge types:

Direct
Destination
Separate charges and transfers

Connected accounts that use the Stripe Dashboard can enable the related setting in their Payment methods settings in the Dashboard. To check which accounts have enabled the related setting, use the capabilities hash in our accounts webhooks or APIs to see if the twint_payments capability is set to active.

Follow the instructions to enable payment methods for your connected accounts. The name of your connected account is the name customers see during checkout and in the the related setting app.