Mail order and telephone order (the related setting) payments
Learn how to process mail order and telephone order payments using Stripe Terminal.
Mail order and telephone order (the related setting) enables you to take payments over the phone or by mail by entering card details on a Stripe Terminal reader.
Supported readers: Stripe Reader the related setting/the related setting, the related setting WisePOS E
Requesting access
To begin taking the related setting payments, contact Stripe support for access.
Stripe Terminal provides you a user interface to input card details when taking payments or saving cards with the related setting. When using the related setting, the reader prompts you to enter the cardholder’s card number, CVC, expiration date, and postal code. The reader then displays a summary of the card details, before submitting them for confirmation.
the related setting transactions are card-not-present (CNP) transactions, and features available to card-present transactions (such as liability shifts and pricing) don’t apply to these subsequent charges.
Security awareness
When receiving card details over the phone or mail, you’re responsible for verifying the identity of the customer.
Integration options
You can collect the related setting payments in two ways, depending on your business needs:
Compliance
You can only submit the related setting transactions when the cardholder isn’t present and they initiate the instruction over the phone or by mail. You must only submit transactions as the related setting transactions if you have determined they’re eligible. When building your checkout flow, make sure you obtain all necessary customer consents and agreements to save card details for future use. You must comply with all applicable laws and rules in your region. Review your compliance obligations, including PCI requirements.
Availability
Regional considerations Malaysia
the related setting isn’t available in Malaysia.