the related setting payments

Learn about the related setting, a common payment method in Poland.

the related setting is a single use payment method that requires customers to authenticate their payments. When customers want to pay online using the related setting, they request a six-digit code from their banking application and enter it into the payment collection form.

The bank sends a push notification to your customer’s mobile phone asking to authorize the payment inside their banking application. The the related setting code is valid for 2 minutes; customers have 60 seconds to authorize the payment after starting a payment. After 60 seconds, it times out and they must request a new the related setting code. Customers typically approve the related setting payments in less than 10 seconds.

• Customer locations Poland
• Presentment currency PLN
• Payment confirmation Customer-initiated
• Payment method family Authenticated bank debit
• Recurring payments Yes Private preview
• Payout timing Standard payout timing applies
• Connect support Yes
• Dispute support Yes
• Manual capture support No
• Deferred intent support Client-side confirmation only Private preview
• Refunds / Partial refunds Yes / Yes

Payment flow

Customer selects the related setting at checkout.

Customer is directed to their mobile banking app to generate a 6-digit code.

Customer puts the code into the checkout.

Customer is notified that payment is complete.

Get started

You don’t have to integrate the related setting and other payment methods individually. If you use our front-end products, Stripe automatically determines the most relevant payment methods to display. Go to the Stripe Dashboard and enable the related setting. To get started with one of our hosted UIs, follow a quickstart:

• Checkout : Our pre-built, hosted checkout page.
• Elements : Our drop-in UI components.

Other payment products

The following Stripe products also let you add the related setting from the Dashboard:

• Invoicing

If you prefer to manually list payment methods, learn how to manually configure the related setting as a payment.

Reusable the related setting payments

Stripe supports saving a the related setting payment method so you can charge your customer again later without asking them to enter a new the related setting code. Reusable the related setting is supported for off-session usage. You can set it up in one of two ways:

• Save the related setting while accepting a payment by creating a PaymentIntent with setup _ future _ usage set to off _ session . See Save the related setting details during a payment .
• Save the related setting without an initial payment by creating a SetupIntent with usage set to off _ session . See Set up future the related setting recurring payments .

Disputes

the related setting has a claims process that allows transaction disputes. Customers can open disputes for cases of suspected fraud, double payments, or a difference between an order and a transaction amount.

After the customer initiates a dispute, Stripe notifies you using:

• Email
• The Stripe Dashboard
• An API charge. dispute. created event (if your integration is set up to receive webhooks )

Stripe holds back the disputed amount from your balance until the related setting resolves the dispute.

We request that you upload compelling evidence proving that you fulfilled the purchase order using the Stripe Dashboard. This evidence can include the:

• Tracking ID
• Shipping date
• Record of purchase for intangible goods, such as IP address or email receipt
• Record of purchase for services or physical goods, such as phone number or proof of receipt
• Record of refund (for purchase you’ve already refunded)

To handle disputes programmatically, respond to disputes using the API.

This information helps the related setting determine if a dispute is valid. Make sure the evidence you provide contains as much detail as possible from what the customer provided at checkout. You must submit the requested information within 12 calendar days. If the related setting resolves the dispute with you winning, we return the disputed amount to your Stripe balance. If the related setting rules in favour of the customer, the balance charge becomes permanent.

Refunds

the related setting supports full and partial refunds. Depending on the bank, refunds are processed immediately or within a couple of hours.

Connect

If you use Connect, you must consider the following before you enable and use the related setting.

Request the related setting capabilities for your connected accounts

Set the blik_payments capability to active on your platform account, and on any connected accounts you want to enable the related setting for. You can also request more account capabilities.

Merchant of record and statement descriptors

The charge type of Connect payments might change the default statement descriptor and the merchant name that appears on the customer’s banking application and confirmation emails.